Which group is primarily affected by business operational changes?

The correct choice highlights that both internal and external stakeholders are primarily affected by changes in business operations.

Internal stakeholders include employees, managers, and departments within the organization that may need to adapt to new processes, workflows, or policies. For example, a change in operational procedures might require retraining staff or reallocating resources, directly impacting how these individuals work on a day-to-day basis.

External stakeholders encompass customers, suppliers, investors, and the community. Business operational changes can influence product availability, service delivery, pricing, and overall customer satisfaction, ultimately affecting the business's performance and reputation. Similarly, suppliers may need to adapt their processes or timelines based on the company's operational adjustments.

This broader understanding emphasizes that business operational changes do not only create ripples internally but also extend outward, affecting various groups that have an interest in the organization's performance and sustainability.