When can the response time to a SAR be extended?

The response time to a Subject Access Request (SAR) can be extended for complex requests or when multiple requests come from the same individual. This is because certain requests may require additional time to gather the necessary information, especially if the data involves extensive datasets, multiple processing systems, or requires significant effort to compile.

In cases of complexity, the organization must ensure that it adequately processes the request without compromising data handling standards or response quality. Additionally, if an individual submits multiple requests simultaneously, it may require increased time to thoroughly address each of them, necessitating an extension for a complete and accurate response.

This provision allows organizations to maintain compliance with data protection regulations while ensuring that they provide thorough and complete information in response to the requests made. Other scenarios mentioned, such as verbal requests, missing data, or unavailability of the data controller, do not inherently necessitate an extension of response time under established regulations.