What is the first step in Kotter's 8 step process for leading change?

Creating a sense of urgency is the first step in Kotter's 8-step process for leading change, and it is crucial for successfully initiating the change process within an organization. By establishing a sense of urgency, leaders help to communicate why the change is necessary and the potential threats of not changing. This step motivates employees and stakeholders to recognize the importance of the transition and the need to engage in it actively. It serves as a catalyst for action, making everyone aware of the need for change, which lays the groundwork for subsequent steps in Kotter's model, such as forming a strategic vision or building a coalition that supports the change. This initial step is essential for overcoming complacency and fostering a willingness to move toward new ways of operating within the organization.